We currently only ship within Singapore and provides free shipping for order S$100 and above. For order less than S$100, a flat rate of S$5.00 will be applied. All orders will be packed and shipped within 5 working days. Once dispatched, delivery times are subjected to local courier.
Exchange/ return request must be made within 7 calendar days upon receipt of the order to email@example.com with proof of purchase and pictures of the manufacturing defects.
All products will be checked thoroughly before shipping and we will only provide exchange of item that is due to manufacturing defects. All items must be in their original state and packaging when returned. The exchange are subjected to stock availability. If the item is unavailable, we will provide refund in form of store credits. Exchange/ return shipping fee will be borne by the customer.
Products that are made from real wood might have slight variations and may look different from one another. These uneven tones, burned marks, grain and small dentation are not considered as defects. These are the characteristics of the wood which makes it unique.
We reserve the right to decline any exchange/ return request should the items show sign of wear and tear, or not in their original state and packaging when returned.